winkycart

We accepts return requests within 5 days from the date of delivery.
Believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
Cancellations will be considered only if the request is made within 7 days of placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
To qualify for a return/exchange:
- The item must be unused and in the same condition as received.
- The item must be in its original packaging.
- Items purchased on sale may not be eligible for a return or exchange.
does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 7 days of receipt of the products.
For accepted return/exchange requests, once the returned item is received and inspected, we will notify you via email about the next steps.

In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 7 days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
When submitting a return request, please provide:
- Your order number.
- The reason for return.
- Relevant photographs if the item is damaged or incorrect.

In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
In case of any Refunds approved by the ROHIT VERMA, it’ll take 6-8 days for the refund to be processed to the end customer.