Cancellation Policy

At Ovana, we value your satisfaction. Please review our cancellation policy below:

1. Order Cancellation

You may cancel your order at any time before it has been shipped. Once your order has been shipped, it cannot be canceled.

2. How to Cancel

To request an order cancellation, please contact us at:

Email: info@ovana.shop

Legal Name: Ovana

Address: 488/10, Car Market, Dilshad Garden, New Delhi - 110095

3. Refund Process

If your cancellation request is successful, a refund will be processed to your original payment method within the specified timeframe.

4. Contact Us

For any questions or assistance regarding order cancellations, please reach out to our customer support team.

Thank you for choosing Ovana!